The Market Surveillance Administrator (MSA) is an independent body created under the Electric Utilities Act to help ensure the fair, efficient, and openly competitive operation of Alberta’s electricity markets. The Code of Conduct Regulation governs aspects of the retail electricity market, including the conduct of owners of electric distribution systems and affiliated retailers and the conduct of a rural electrification association carrying out retailer functions for its members.
Complaints about contraventions of the Code of Conduct Regulation may be made to the Alberta Utilities Commission or the Market Surveillance Administrator. The Alberta Utilities Commission can be reached by contacting 1-780-427- 4903 or firstname.lastname@example.org. The Market Surveillance Administrator can be reached by contacting 1-403-705-3181 or email@example.com.
The Alberta Utilities Commission and the Market Surveillance Administrator are independent of Tomahawk REA and the regulated rate suppliers and affiliated providers.
For a copy of Tomahawk REA's Compliance Plan, click below.
It is important to note that your electrical distribution system provider will always be the Tomahawk Rural Electrification Association, regardless of who supplies your electricity. Members will not be disadvantaged in any way based on their retailer choice. For a list of energy retails, contact the Utilities Consumer Advocate. In Alberta, dial 310-4-UCA (310-4822) or www.ucahelps.alberta.ca
For information on electricity providers serving Tomahawk REA, click here.
For a list of common terms and acronyms, click below.
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